Solve the problem of "multiple fixes" and "repeated fixes"

Enterprise credit repair information and accelerate sharing and mutual recognition

core reading

Credit is an intangible asset of an enterprise. In recent years, in order to promote the realization of corporate credit repair, market supervision departments have continued to optimize the credit repair process, accelerate the sharing and mutual recognition of credit repair results, and improve the level of refinement of credit repair services. As of the end of June this year, market supervision departments across the country have repaired a total of 1.21 million pieces of administrative penalty information on various business entities and repaired 21.12 million abnormal operating conditions of individual industrial and commercial households.

"The entire process from acceptance to repair took less than 4 hours, which quickly relieved the burden of error correction companies and gave us the opportunity to participate in project bidding." said Jia Juan, director of the office of Jiangsu Yunbo Power Technology Co., Ltd.

Credit is an intangible asset of an enterprise. At the beginning of this year, the State Council issued the "Guiding Opinions on Further Optimizing Government Services, Improving Administrative Efficiency and Promoting" Doing One Thing Efficiently ", which clearly stated that" credit repair 'one thing'"in the list of key matters for 2024.

The State Administration for Market Regulation has continuously optimized the credit repair process, further improved the collaborative and linkage working mechanism for credit repair between the "Credit China" website of the National Development and Reform Commission and the National Enterprise Credit Information Disclosure System of the State Administration for Market Regulation, and promoted the realization of "one thing" credit repair.

Improve systems and mechanisms and optimize credit repair processes

"I plan to expand the business category this year. When I applied for a change in the business scope of my business license, I found that the store was marked as operating abnormally. What should I do?" Wang Ning, the person in charge of a meat shop in Shandong, asked at the village convenience service center.

After investigation, Wang Ning's store was included in the abnormal business list for failing to report annually on time. The local government has implemented annual reports to guide "one thing", and has taken multiple measures to help enterprises remove stains and increase confidence."Annual Report Guidance and Consultation" windows have been opened in the county government service center and town street convenience service center to strengthen the publicity of annual reports related policies, and on-site guidance on business entities to complete Online annual reports, online business exception lists credit repair applications, etc.

"Under the guidance of the staff of the convenience service center, I submitted the annual report on the spot and submitted the application materials. I didn't expect that the backstage would accept and approve it immediately, which helped the store return to normal and successfully obtain a new business license." Wang Ning said.

The relevant person in charge of the Credit Supervision Department of the State Administration for Market Regulation introduced that in order to improve the convenience of credit repair for business entities, the State Administration for Market Regulation issued the "Regulations on the Management Procedures for Credit Repair of List of Serious Violations of Laws and Untrust and Administrative Punishment Publicity Information (Trial)" in May 2023 to further clarify the division of responsibilities by relevant departments and bureaus of the State Administration, standardize the credit repair process, and establish and improve a credit repair working mechanism with clear rights and responsibilities and smooth operation; Upgrade and transform the national enterprise credit information disclosure system and add a "credit repair" module. At present,"one network access" for credit repair in various places has been achieved.

Market supervision departments at all levels rely on the national enterprise credit information disclosure system to open online credit repairs. Business entities only need to log in to the national enterprise credit information publicity system with real names, and can download credit repair documents online, submit credit repair applications, check repair progress in real time, and accept repair decision documents online. At the same time, offline acceptance services are retained, and business entities can still apply for credit repair from the local market supervision department. The staff will provide on-site guidance to fill in the credit repair document and submit the credit repair application.

Break down data barriers and realize "one thing" and "one time" for credit repair

"In the past, when companies carried out credit repairs, they had to make several trips to multiple departments." Zhang Kunyuan, director of the office of Xingfa Aluminum Company in Chengdu, Sichuan, said that the company had been punished for suspected violations of the Special Equipment Safety Law of the People's Republic of China. In order to restore credit, it carried out active rectifications under the guidance of the regulatory authorities. In February this year, the company passed the early warning, monitoring and evaluation and was qualified for credit repair. The regulatory authorities immediately launched the credit repair proactive response mechanism to guide the company point-to-point to complete "one thing" and "one-time" credit repair throughout the entire online process, realizing the "two networks" of national enterprise credit Information Publicity System (Sichuan) and Credit China (Chengdu, Sichuan) are simultaneously repaired.

"The regulatory authorities helped us discover problems in a timely manner and carry out rectification so that we can go further in the market." Zhang Kunyuan said,"After completing the credit repair, we regained the application qualifications for multiple key projects such as the Intelligent Transformation and Digital Transformation Project of the Manufacturing Industry in Sichuan Province."

Wang Wei, director of the Civil and Commercial Economic Law Office of the Ministry of Political Science and Law of the Central Party School (National School of Administration), said that my country has currently established a credit repair system in the field of credit supervision. However, due to the lack of top-level legislation, the credit supervision and corresponding credit repair systems of various departments are not yet unified. In the process of credit repair, untrustworthy enterprises face problems such as inconsistent rules, systems, documents, and information systems. There are "multiple repairs" and "repeated repairs", which are not conducive to early restoration of credit for enterprises, nor to improving government management efficiency. Promoting the realization of "one thing" for credit repair can help untrustworthy enterprises get out of their untrustworthy state as soon as possible and rebuild credit if they meet the conditions for repair.

In order to solve the problems of credit repair data barriers and "multi-point repairs" reported by business entities, at the beginning of this year, the General Office of the National Development and Reform Commission and the General Office of the State Administration for Market Regulation jointly issued the "Notice on Further Improving the Collaborative and Linkage Work of Credit Repair" to further improve the collaborative and linkage working mechanism of "Credit China" and the National Enterprise Credit Information Disclosure System for credit repair, and promote the sharing and mutual recognition of information on credit repair results. Effectively solve the problems of "multiple repairs" and "repeated repairs".

Up to now, local market supervision departments and leading departments in the construction of social credit systems have basically established a collaborative and linkage working mechanism for credit repair in accordance with requirements, and clarified the scope, method, frequency, etc. of data sharing by signing sharing mutual recognition agreements and formulating sharing plans, completing the system. Upgrade and transformation, a total of more than 711,500 pieces of credit repair data were exchanged and shared, realizing two-way sharing of credit repair data.

Strengthen service guidance to help enterprises get out of the crisis of dishonesty

"In 2022, our transformation failed due to poor management, our production and operation houses were auctioned off by the judiciary, and the internal management of the company also became chaotic." said Sun Guangzhao, head of Zhuoyue Craft Glass Company in Pengzhou (City), Chengdu City, Sichuan.

In 2023, during a double random spot check by the local market supervision department, the company was included in the business anomaly list and publicized because "it was impossible to get in touch through the registered residence (business site)". Its online sales stores were also closed due to dishonest behavior. Platform.

"This is undoubtedly worse for us. I went to the market supervision department, who asked the company what difficulties it had and took the initiative to provide one-on-one credit repair services." Sun Guangzhao said.

Qiu Yiwen, the relevant person in charge of the Market Supervision Bureau of Pengzhou City, said,"This company is an established local enterprise with relatively advanced glass manufacturing technology, multiple registered trademarks, and an annual turnover of more than 50 million yuan. The inclusion of such companies in the exception list attracted our attention, and we provided 'point-to-point' credit assistance to them."

On March 25 this year, the Pengzhou City Market Supervision Bureau guided the enterprise to standardize its residence registration behavior, guided it to remove the business exception list, complete credit repair, help resume production and operation, and return to the development track.

Sun Guangzhao said: "After completing the credit repair, our online sales stores were also allowed to resume sales activities. With the help of relevant departments, we successfully entered the Pengzhou City 3D Printing Industrial Park, and the import and export trade business also began to recover."

"Punishment for breach of trust should be combined with punishment and education, and through a certain mechanism, it should be gradually restored to a state accepted by society and trustworthy." Wang Wei believes that it is the general trend to promote the transformation of the government from a management-oriented government to a service-oriented government. Therefore, government departments are not only managers and supervisors of credit repair, but also service providers of credit repair.

Market supervision departments in various places have innovated repair mechanisms based on actual conditions and continuously improved service capabilities. Jiangxi, Shandong, Yunnan, and Xizang have established a "two books together" mechanism to simultaneously deliver administrative penalty decisions and credit repair notices, and promptly inform untrustworthy entities of credit repair ways and methods. Beijing and Yunnan have shortened the time limit for credit repair processing and efficiently helped business entities rebuild credit. Jiangsu has launched a "one-on-one" reminder service for credit repair to improve the level of refinement of credit repair services. Anhui explores and implements three credit repair models: "promise tolerance for defects","promise exemption from inspection" and "immediate application" to assist credit repair with promises. At the same time, it has established a "credit repair station" to provide "registration" and "credit repair" one-stop service.

As of the end of June this year, market supervision departments across the country have repaired a total of 1.21 million pieces of administrative penalty information on various business entities, 5.79 million pieces of abnormal business directory information, and 21.12 million pieces of abnormal business conditions of individual industrial and commercial households. (Reporter Lin Lili)